Bet366 Privacy Policy — Our Pledge to Protect Your Data

Bet366 collects certain information to provide you with the best possible service. In line with this Privacy Policy, we only collect what is strictly necessary.

Personal Identity Information:

• Full Name & Date of Birth
• National ID number or passport number (for KYC verification)
• Current address & country
• Valid Email Address
• Mobile Number

Financial Information:

• Payment method details (Mobile Pay, Nagad, bank account, etc.)
• Transaction History & Amounts
• Withdrawal & Deposit Records

Device & Technical Information:

• IP Address & Geolocation
• Browser Type & Version
• Operating System
• Device Identifier
• Login Time & Session Data

Gaming Behavior Data:

• Game history & betting patterns
• Time Spent on Platform
• Games & Features Used
• Customer Support Conversation Records

Bet366 uses collected data only for specific, legitimate purposes. In line with our Privacy Policy, no information is ever used beyond what is necessary.

If you no longer wish to receive marketing emails or SMS, you can unsubscribe at any time by contacting our support team. However, important account-related communications will continue to be sent.

Bet366 takes your privacy seriously. We never sell your personal information or share it unnecessarily. However, there are specific circumstances in which data may be shared with third parties.

Circumstances in which data may be shared:

• Payment Processors: Financial information necessary to complete transactions is shared with payment processors, who also operate under their own privacy policies.
• KYC Service Provider: Trusted third-party providers are used for identity verification.
• Legal Authority: Data may be disclosed when required by court order or legal obligation.
• Fraud Prevention Agencies: Some data may be shared with industry-level organizations to help detect and prevent suspicious activity.
• Technology Service Providers: Selected cloud and IT service providers used to operate the platform.

Bet366 uses cookies and similar tracking technologies on its website and app to enhance your experience and ensure the platform functions properly.

Cookie Types:

• Essential Cookies: Essential for maintaining login sessions and security. These cannot be disabled.
• Performance Cookies: Used to identify site speed issues and errors. Active only when consent has been given.
• Functionality Cookies: Remembers your preferences and language settings.
• Analytics Cookies: Collects anonymized data to understand which features are used most.

You can manage cookies through your browser settings. Please note that disabling essential cookies may affect certain features of the site.

We only retain your data for as long as it is needed. Under bet366's Privacy Policy, information that is no longer required is deleted after a set period.

Even after account closure, certain data may be retained for a defined period due to legal obligations. Once that period expires, the data is permanently deleted or anonymized.

Bet366's privacy policy gives you full control over your personal data. You can exercise the following rights at any time.

To exercise any of these rights, contact our support team directly. Requests are typically responded to within 30 days.

Bet366 uses industry-leading security technology to protect your data. As part of our Privacy Policy, our security measures are regularly updated and tested.

• 256-bit SSL/TLS Encryption: All data transfers occur through encrypted channels, ensuring no one can intercept your information in transit.
• Two-Factor Authentication (2FA): OTP verification is available as an additional security layer when logging into your account.
• Firewall & Intrusion Detection: Systems are active around the clock to prevent unauthorized access.
• Regular Security Audits: Regular penetration testing and vulnerability scanning carried out by independent experts.
• Restricted Staff Access: Only authorized personnel can access your data, and every access is logged.
• Data Backup: Data security is ensured through secure, encrypted backup systems.

Keep in mind, though, that no system on the internet is 100% secure. You play a part too — never share your password with anyone, and contact us immediately if you notice anything suspicious.

Bet366 is strictly for individuals aged 18 and above. We do not knowingly collect data from or provide services to minors.

• Age verification is mandatory during registration.
• Age verification documents are checked as part of the KYC process.
• If we become aware that we hold data belonging to a minor, it is deleted immediately and the associated account is closed.
• We recommend using parental control settings to protect younger family members.

Bet366 may update this Privacy Policy from time to time. Changes are typically driven by legal requirements, new services, or improvements to our security measures.

• You will be notified in advance of any significant changes via email or platform notification.
• The date of any changes will always be shown at the top of the page as "Last Updated".
• Continuing to use the service after any changes are made will be considered your acceptance of the updated policy.
• If you do not agree to the updated policy, you have the option to close your account.

We recommend visiting this page regularly to stay up to date with our latest Privacy Policy.

For any privacy-related questions, requests, or complaints, please contact our dedicated privacy team. We typically respond within 72 hours.

• Privacy Email: privacy@bet366.run
• General Support: support@bet366.run
• Live Chat: Available on the platform 24/7

We are always committed to resolving your concerns. If you are not satisfied with our response, you may lodge a complaint with the data protection authority in your country.